Recent Articles


Winning Customer Service: Assess — Improve — Maintain

A well-planned customer service initiative, combined with a professional image, not only differentiates your vein practice from your competition, but it sets the tone for the entire patient experience. Due to the increased availability of providers offering treatments for venous disease in most communities across the country, patient satisfaction needs to become a high priority… Read More »







Strategies for Staffing Success – Part 2

Article by David Schmiege Originally published JUNE/JULY 2014- VEIN THERAPY NEWS EDITOR’S NOTE: In the first part of this two-part series on “Strategies for Staffing Success – Part 1,” we discussed the importance of hiring in a small vein practice, trends in recruiting and hiring, selection methods and reference checks. This part covers interviewing, recruiting… Read More »


Strategies for Staffing Success – Part 1

Article by David Schmiege Originally published APRIL/MAY 2014- VEIN THERAPY NEWS EDITOR’S NOTE: This is a two-part series on “Strategies for Staffing Success.” This first part discussed the importance of hiring in a small vein practice, trends in recruiting and hiring, selection methods and reference checks. Attracting, selecting and retaining the best employees are among… Read More »


Pursue A Culture of Excellence

Published in the September issue of Vein Therapy News What makes a medical practice exceptionally good at what it does? How does it stand out from the competition and attract top talent? Great clinical care, solid strategic plans, and exceptional employees all make a difference, but what top notch medical practices have that mediocre practices… Read More »


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