David Schmiege is the President and CEO of Vein Specialists of America. Your ideas for future articles can be submitted to David via email at [email protected] or by phone at (630) 455-4528.
Article by David Schmiege Originally published JUNE/JULY 2014- VEIN THERAPY NEWS EDITOR’S NOTE: In the first part of this two-part series on “Strategies for Staffing Success – Part 1,” we discussed the importance of hiring in a small vein practice, trends in recruiting and hiring, selection methods and reference checks. This part covers interviewing, recruiting …
Article by David Schmiege Originally published APRIL/MAY 2014- VEIN THERAPY NEWS EDITOR’S NOTE: This is a two-part series on “Strategies for Staffing Success.” This first part discussed the importance of hiring in a small vein practice, trends in recruiting and hiring, selection methods and reference checks. Attracting, selecting and retaining the best employees are among …
Published in the September issue of Vein Therapy News What makes a medical practice exceptionally good at what it does? How does it stand out from the competition and attract top talent? Great clinical care, solid strategic plans, and exceptional employees all make a difference, but what top notch medical practices have that mediocre practices …
A Strategic Planning Case Study Problem: I am a vein practice that for quite some time has enjoyed very little competition in my service area and have been viewed by both patients and primary care physicians in my community as the “go to” medical practice for patients seeking vein care treatments. In the past 12 …
The #1 reason in business customers stop doing business with a particular company is because of an attitude of indifference by employees. Imagine, then, how influential that first contact with a potential patient can be. A less than positive first impression might cause a patient not to schedule an initial consultation with your vein practice …
What Is A Patient’s Impression of Your Practice? Read More »
Due to the increased availability of phlebology services available in most communities as new vein practices are popping up seemingly everywhere, patient satisfaction measurement needs to become a high priority within your internal marketing efforts to fend off competition. Patient satisfaction should be at the core of every medical practice, which leads to clinical and …
Due to the increased availability of phlebology services available in most communities as new vein practices are popping up seemingly everywhere, patient satisfaction measurement needs to become a high priority within your internal marketing efforts to fend off competition. Patient satisfaction should be at the core of every medical practice, which leads to clinical and …
Republished with permission from Vein Therapy News, a PCI Publication www.pcinews.com A medical practice is one of today’s most complex businesses, and it must generate revenue if it is to survive. Billing comes to most people’s minds when you mention Revenue Cycle Management, but the topic is really much broader. Revenue Cycle Management is a …
Revenue Cycle Management: Billing and Collections Read More »
The survey measures these specific performance areas: Access to services (appointment scheduling, availability, check-in, waiting times, referrals) Staff performance (courtesy, telephone manner, caring concern, professional services) Communication (telephone, explanation of procedures and test results, after-hours contact) Physician performance (time spent listening, answering questions and giving instructions, outcomes) Environment (hours, comfort, parking, signage, access) The survey …
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